Milestones

At the Sheraton Brooklyn, They Make Service Personal!

September 22, 2016

Submitted by Proud General Manager Denise Luna - Sheraton Brooklyn

Guest called the hotel with a few simple requests for her arriving reservation for 9/17/16. While Clarissa was engaging...

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Congratulations Lourdes Lopez!

September 22, 2016

On behalf of all of us at Real Hospitality Group,we are pleased to congratulate Lourdes Lopez on her new position of Vice President of Sales for the New York Region.

Lourdes joined RHG in...

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Sheraton Brooklyn Turns a Towel into a WOW!

September 22, 2016

Engaging All Departments in the WOW Service Moments Show Creativyt and Personal Attention to Details:

Housekeeping picked a long term guest stay for our wow factor. We noticed that the...

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A Service Home Run!

September 22, 2016

FOR THE LOVE OF BASEBALL - FROM THE FOUR POINTS TIMES SQUARE

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General Manager Appointment - Jacob Graham

September 21, 2016

I would like to take a moment to introduce all of you to Jacob Graham, recently appointed as the General Manager of our Home 2 Suites in the...

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General Manager Appointment - Thomas Carpenter - BKLYN House Hotel

September 20, 2016

Please join me in welcoming Thomas Carpenter to the Real Hospitality Group Team!  Thomas joins us as the General Manager for the BKLYN House...

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