The Hampton Inn Grand Central recently implemented Hilton's Digital Key system, which allows guests to unlock their rooms from their smartphones. They are the 1000th hotel to go live, and even...
Milestones
Four Points Financial District Provides Consistent Service
March 30, 2017
Thanks to Arthur Cheung, General Manager of the Four Points Financial District, for forwarding us this note from a regular guest:
"I regularly stay at the FP Downtown and am continually...
Building Loyalty at Fairfield Inn Financial District
March 29, 2017
Marriott Corporate received the following letter from a guest regarding their stay at the Fairfield Inn Financial District:
“We are long time Marriott customers. Long before I had a...
International Happiness Day at Hampton Inn Grand Central
March 28, 2017
In case you missed it, last Monday was International Happiness Day! Our team at the Hampton Inn Grand Central sent us these pictures of their celebration:
Fostering Team Spirit at Bethany Beach Ocean Suites
March 28, 2017
The housekeeping team at Bethany Beach Ocean Suites gathers regularly to build camraderie. Their General Manager, Marcio Azevedo, submitted this story:
"We have been working on team...
Sheraton Brooklyn Makes Smiles With A Little Magic!
March 21, 2017
Illia Jaquez, Assistant Front Office Manager at Sheraton Brooklyn New York Hotel describes the magical surprise:
"Ms. Stephanie checked in tonight with her six-year-old daughter...