Congrats to Crowne Plaza Wilmington North for being awarded the Real Hospitality Sales Blitz Champions Trophy! Julie Shaw, Director of Sales at Crowne Plaza Wilmington North explains the super...
Milestones
Now Open - Hyatt House New York/Chelsea!

We are extremely proud to announce the Hyatt House...
We're Just Nuts About The Boro Hotel!

Jesse Bogorad and Justin Dent at The Boro Hotel had this heroic news to share:
"Tonight it was just myself and Justin working the welcome desk, and although it was a very routine and...
Terrifically Transparent Guest Service at Four Points Midtown Times Square

Jonathan Rodriguez, Assistant Front Office Manager at the Four Points Midtown Times Square, explains how Louis and Ivory repaired a shattered opportunity for a guest:
"Louis ran into...
Teamwork Makes the Dream Work at Four Points Times Square

Sometimes it takes a group effort to go the extra mile for a guest! Thanks to Jonathan Rodriguez, Assistant Front Office Manager at Four Points Times Square, for relaying this story:
I...
Hyatt House Chelsea Participates in Fight for Air Climb

Yelithza Gonzales, Director of Sales at Hyatt House Chelsea, completed the Fight for Air Climb this past Saturday, April 1! She climbed 55 stories of One Penn Plaza to raise funds for the...