Congratulations to the Courtyard Boston Westborough for their recognition of the shift of their service delivery and culture of creating guest experiences. It takes a team to impact our guests,...
Milestones
Way to Go Fairfield Inn Financial District!
May 17, 2016
-(1)-(1)-(1)-(1)-(1).jpg)
Guest’s daughter called at 10pm saying today is guest’s birthday and wanted us to do something special for her. We told her that we can take care of it. She mentioned that guest does not drink,...
Bethany Beach Ocean Suites Hosts Important Community Caring Event Fundraiser
April 29, 2016
-(1).jpg)
Justin's Beach House is a respite home for families with cancer. Offering time away from doctors and hospitals, Justin's Beach House is a place for the family to relax and unwind in beautiful...
The Definition of Service.......(Four Points Newark, DE)
April 29, 2016
Wins and Wows Report - April 28, 2016 - Four Point Newark, DE
We had a guest approach Chef Tomlin at the bar about how we has...
Creative, Cute and Cuddly Connection Even After Checkout
April 28, 2016
Hats off to Eliabeth DeJesus from the Four Points Manhattan Soho for last night's most creative Wow Moment! Taking the time to maintain that guest connection, a few minutes...
American Idol Performance Live at the aloft Financial District!
April 27, 2016
What a great media event coordinated with Starwood Hotels to host the winner of the 2015 American Idol season!