I would like to take a moment to introduce all of you to Helen Guon, recently appointed as the General Manager of our Fairfield Inn & Suites Manhattan Chelsea. Helen arrives from the Hilton Garden Inn in Times Square, where she worked for Highgate Hotels as the Director of Rooms since pre-opening in Q1 of 2014.
During her time at the Hilton Garden Inn, the property yielded strong SALT scores, traditionally among the strongest in New York City in this brand. Helen’s strong foundation of financials and exceptional guest engagement will serve her well in addition to her thorough understanding of the New York City landscape.
Helen’s professional background is heavily weighted in the Hilton brand over the prior nine (9) years in New York City where she has operated in the Hilton Garden Inn for the aforementioned Highgate Hotels, Doubletree Hotel & Suites in the Financial District for Magna in an operational role, and the full service Hilton Manhattan East for The Procaccianti Group in which she managed the Rooms Division. Helen holds a Bachelor of Business Administration Degree with a concentration in Hotel Management from Pace University.
Please join me in welcoming Helen to the RHG team! Helen can be reached via email at helen.guon@marriott.com.
Regards,
Louis Llach