Congratulations on Jordan's recent promotion to Food and Beverage Director!
Jordan Cook joined the Hyatt Herald Square in February 2015. Jordan comes with an extensive background in hospitality boasting several awards including, a Cask Ale award for outstanding beer quality and best overall brand experience. From a young age Jordan became immersed in the hospitality culture with both parents working within the industry, he believes this helped mold him into a customer centric personality. Whilst enjoying all areas of food and beverage Jordan strongly believes in employee empowerment often encouraging employees to have their own input when creating new menus, or experimenting new ideas. Jordan has a real passion for customer service and believes every guest should feel like a V.I.P. Jordan holds a business degree from Oxford and enjoys travelling the world with his wife whilst indulging in his other passion of sampling craft beers from across the globe.